It's important to check the audio sources selected for both Speaker and Microphone are the ones you want. Teams can sometimes select the default sound card (built-in speakers) on your Mac even after you've selected to set your AirPods as the audio device on the Mac, so watch out for that. Once you're in the device settings, make sure the correct audio device is selected. Note that they can only be accessed while IN the meeting, something that might be puzzling to Mac users. This is a common problem for Apple AirPods, especially.īefore you enter the meeting - select your speakers icon on your Mac toolbar to make sure the proper device is selected!Īs mentioned above, you will want to check your device settings. Under Privacy, choose Microphone on the leftįirst, ensure your headphones are connected to your Apple devices (especially if they are bluetooth wireless). If you're having trouble getting your microphone to work, you might need to change one of your privacy settings.

If you're using a Mac, you will want to check out these troubleshooting techniques below! Microphone Not Working? Troubleshooting Microsoft Team Audio Issues on a Mac Typically your PC microphone and speakers will be selected under 'Audio Devices' by default, but choose Custom Setup if you want to choose an alternate speaker or microphone (such as your Apple AirPods) for your speaker and/or microphone.ģ. If they are not what you want to use, select the little down-arrow (or caret) to see other options. The speaker and microphone setup that you're currently using will be listed under the Audio Devices heading. This will open up a sidebar that will show you options for selecting your preferred devices, using drop down menus. You can do this by selecting the More Actions button (three little dots) from the toolbar.Ī pop up menu will appear - select Show Device Settings. When you're in a call and you're having audio issues, make sure you have selected the right audio devices that you intend on using. Select the Audio Devices that You Want To Use If you're using a headset that has its own mute/unmute buttons, double-check that it's not muted.Ģ.

Your laptop may have a dedicated button for the speakers and microphone, on the keyboard or elsewhere, that might inadvertently be selected. Click it to mute and unmute.Īlso, check out your device's mute buttons - such as your computer, your headset or your wireless earbuds. Let's start with the obvious - make sure you are not on mute! Take a look at the microphone button in the toolbar and make sure there is not a line through it. If you're experiencing audio issues in Microsoft Teams, try one of these 3 basic troubleshooting steps to quickly fix your problem. But audio issues that pop up during a meeting - you can't hear your team members, or they can't hear you - are very frustrating. Microsoft Teams has become the go-to software for chat, conferencing and team collaboration.

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